%PDF-1.4 % 1 0 obj <>/Metadata 2 0 R/Outlines 5 0 R/OutputIntents 6 0 R/PageLayout/OneColumn/Pages 3 0 R/StructTreeRoot 7 0 R/Type/Catalog>> endobj 2 0 obj <>stream 2011-08-29T12:58:16+01:00 2011-08-29T12:58:13+01:00 2011-08-29T12:58:16+01:00 Acrobat PDFMaker 9.1 for Word uuid:b69dea60-784d-44a1-b3dd-c6b8af06501d uuid:0391a7ac-1347-4790-a040-72edf92a5c7d application/pdf Assessing Information Management Competencies in Organisations The history of the management of information systems includes many ideas that were intended to simplify the complexities of the management task, but there is still a great deal of wasted investment that produces no significant benefits. Much of the thinking has been rational and structured, but it can be argued that structured thinking will not solve the problems presented by the ever-increasing scope and depth of information systems, the need for improved responsiveness and agility, and the need to deal with a range of requirements that are sometimes behavioural and sometimes legislative. Three of the more frequently cited frameworks for information management (Zachman, Henderson & Venkatraman, Ward), are briefly reviewed and found to have common characteristics. They are combined into a new, simple arrangement of the central (and critically important) ideas. This new framework has been used as the basis of a survey instrument that is introduced and explained; it works at two levels - the "micro" and "macro" levels. It assesses perceptions of organisational capability to manage information well, as seen by respondents who are normally employees working in different roles with varying responsibilities. The survey instrument comes with an analysis and reporting package that is found to be suitable for the needs of busy managers, and the way in which micro and macro data is presently analysed and presented is demonstrated using data from a reference dataset, a CIO workshop, an investigation within a real estate agency and a large financial services organisation. The contribution of this work to the research programme from which it emanated is summarised and future directions briefly explained. Andy Bytheway Adobe PDF Library 9.0 information management; perceptions; IS/IT strategy; alignment; assessment 1 A http://ns.adobe.com/xap/1.0/mm/ xmpMM XMP Media Management Schema internal UUID based identifier for specific incarnation of a document InstanceID URI http://www.aiim.org/pdfa/ns/id/ pdfaid PDF/A ID Schema internal Part of PDF/A standard part Integer internal Amendment of PDF/A standard amd Text internal Conformance level of PDF/A standard conformance Text endstream endobj 5 0 obj <> endobj 6 0 obj [<>] endobj 3 0 obj <> endobj 7 0 obj <> endobj 13 0 obj <> endobj 14 0 obj <> endobj 15 0 obj <> endobj 183 0 obj [16 0 R null 184 0 R 17 0 R 18 0 R 19 0 R 20 0 R 21 0 R] endobj 184 0 obj <>]/P 17 0 R/Pg 199 0 R/S/Link/Type/StructElem>> endobj 185 0 obj [22 0 R null 200 0 R 23 0 R 24 0 R 25 0 R] endobj 186 0 obj [26 0 R 27 0 R 28 0 R 29 0 R 30 0 R 31 0 R null 201 0 R 32 0 R 33 0 R 34 0 R] endobj 187 0 obj [35 0 R 36 0 R 37 0 R 38 0 R 39 0 R null null 202 0 R null null null 203 0 R null null null 204 0 R null null null 205 0 R null null null 206 0 R null null 41 0 R 42 0 R 43 0 R 44 0 R 45 0 R 46 0 R 47 0 R 48 0 R 49 0 R] endobj 188 0 obj [50 0 R null 207 0 R 51 0 R 52 0 R 53 0 R 54 0 R 55 0 R 56 0 R 57 0 R 58 0 R 208 0 R 209 0 R 210 0 R 211 0 R 212 0 R 213 0 R 214 0 R 215 0 R 216 0 R 217 0 R 218 0 R 219 0 R 220 0 R 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R 227 0 R 228 0 R 229 0 R 230 0 R 231 0 R 232 0 R 233 0 R 234 0 R 235 0 R 236 0 R 237 0 R 238 0 R 239 0 R 240 0 R 241 0 R 242 0 R 243 0 R 244 0 R 245 0 R 246 0 R 247 0 R 248 0 R 249 0 R 250 0 R 251 0 R 252 0 R 253 0 R 254 0 R 255 0 R] endobj 189 0 obj [60 0 R null null 256 0 R null null null 257 0 R null null null 258 0 R null null null 259 0 R null null null 260 0 R null null 62 0 R 63 0 R 64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R] endobj 190 0 obj [null 261 0 R 71 0 R 72 0 R 73 0 R 74 0 R 75 0 R null null 262 0 R null null null 263 0 R null null 77 0 R 78 0 R 79 0 R 80 0 R 81 0 R] endobj 191 0 obj [null 264 0 R 82 0 R 83 0 R 84 0 R 85 0 R 86 0 R null 265 0 R 87 0 R 88 0 R 89 0 R 90 0 R 91 0 R null null 266 0 R null null null 267 0 R null null null 268 0 R null null null 269 0 R null null 93 0 R] endobj 192 0 obj [94 0 R 95 0 R 270 0 R 271 0 R 272 0 R 273 0 R 274 0 R 275 0 R 276 0 R 277 0 R 278 0 R 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R null 279 0 R 102 0 R 103 0 R null 280 0 R 104 0 R 105 0 R] endobj 193 0 obj [106 0 R null 281 0 R 107 0 R 108 0 R 109 0 R 110 0 R 111 0 R null 282 0 R 112 0 R 113 0 R] endobj 194 0 obj [114 0 R 115 0 R 116 0 R null 283 0 R 117 0 R 118 0 R 119 0 R 120 0 R 121 0 R 122 0 R 123 0 R 124 0 R 125 0 R 126 0 R 127 0 R] endobj 195 0 obj [null 284 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R null null 285 0 R null null null 286 0 R null null null 287 0 R null null 135 0 R 136 0 R 137 0 R 138 0 R 139 0 R 140 0 R] endobj 196 0 obj [141 0 R 142 0 R 143 0 R 144 0 R 145 0 R 146 0 R 147 0 R 148 0 R 149 0 R 150 0 R 151 0 R 152 0 R 153 0 R 154 0 R 155 0 R 156 0 R 157 0 R 158 0 R 159 0 R 160 0 R 161 0 R 162 0 R 163 0 R 164 0 R 165 0 R 166 0 R 167 0 R 168 0 R 169 0 R 170 0 R] endobj 197 0 obj [171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R] endobj 171 0 obj <> endobj 172 0 obj <> endobj 173 0 obj <> endobj 174 0 obj <> endobj 175 0 obj <> endobj 176 0 obj <> endobj 177 0 obj <> endobj 178 0 obj <> endobj 179 0 obj <> endobj 180 0 obj <> endobj 181 0 obj <> endobj 182 0 obj <> endobj 288 0 obj <>/Font<>>>/StructParents 14/Type/Page>> endobj 289 0 obj <>stream HW]w۸}SKD0~?;q?FmO䁶(YYԱͦ3w@d5tH

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